Education
Indiana University, 2019-2024, Richmond, IN
- Major: English, Technical and Professional Writing
Belmont University, 2010-2011, Nashville, TN
- Major: Songwriting and Audio Engineering
Roncalli High School, 2006-2010, Indianapolis, IN
- Academic Honors, National Honor’s Society
Experience
Independent Contractor – Music Equipment Sales and Service (August 2017 – present)
AT&T / DirecTV Installation Technician for Goodman Networks (February 2017 – July 2017)
Indianapolis, IN
Responsible for the installation of DirecTV systems in residences, provided technical service and
support, and ensured customer service at the highest level of satisfaction.
UPS (November 2016 – January 2017) Indianapolis, IN
Temporary/Holiday Personnel –
Provided delivery service and customer relations for route driver.
Main Street Music (December 2015 – October 2016) Beech Grove, IN
Lessons, Music Equipment, and Service Sales – Provided in-store and online sales management and customer service to clients seeking musical instruments, sound systems, music lessons, and repairs. Designed sales and promotional materials, shipped products, and substantially increased internet sales. Installed sound systems.
Primo Banquet Hall & Conference Center (August 2011 – November 2015) Indianapolis, IN
Banquet Set-Up/Tear-Down, Banquet Waiter, and In-house AV and Lighting Consultant
Skills
Excellent written and verbal communication skills
Experienced in providing exceptional sales and customer service to a variety of consumers
Results-oriented individual who is comfortable working independently and with a team